Terms of Service

Welcome to OrientMediGuide. By accessing or using our website (orientmediguide.com) and services, you agree to be bound by these Terms of Service. Please read them carefully before using our platform. If you do not agree with any part of these terms, you may not use our services.

1. Acceptance of Terms

By accessing our website or using any of our services, you confirm that you are at least 18 years of age, have read and understood these Terms of Service, and agree to be legally bound by them. We reserve the right to modify these terms at any time. Continued use of our services after changes constitutes acceptance of the revised terms.

2. Description of Services

OrientMediGuide provides an online platform connecting international patients with medical services in China, including:

• Medical tourism information, guidance, and referral services

• Health consultation facilitation with qualified medical professionals

• Hospital and clinic recommendations and appointment coordination

• Medical escort and translation assistance services

• Community forum for sharing healthcare experiences

3. User Obligations

When using our services, you agree to:

• Provide accurate, current, and complete information during registration and consultations

• Maintain the confidentiality of your account credentials and notify us immediately of any unauthorized use

• Use our platform solely for lawful purposes and in compliance with all applicable laws and regulations

• Not upload or transmit any harmful, offensive, or misleading content

• Not attempt to interfere with, disrupt, or gain unauthorized access to our systems or data

• Respect the intellectual property rights of OrientMediGuide and third parties

4. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of OrientMediGuide or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content without our prior written consent. User-generated content submitted to our forum or consultation platform remains your property, but you grant us a non-exclusive, royalty-free license to use it for operating and improving our services.

5. Disclaimer of Warranties

OrientMediGuide provides its platform and information on an "as is" and "as available" basis without warranties of any kind. We do not provide direct medical advice or diagnoses. All health information on this platform is for general informational purposes only and is not a substitute for professional medical consultation, diagnosis, or treatment. Always seek the advice of qualified healthcare providers for any medical condition.

6. Limitation of Liability

To the fullest extent permitted by applicable law, OrientMediGuide and its directors, employees, partners, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, our services. This includes but is not limited to damages for loss of profits, data, goodwill, or other intangible losses. Our total aggregate liability for any claims arising from your use of the services shall not exceed the amounts paid by you, if any, to OrientMediGuide in the twelve months prior to the claim.

7. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the People's Republic of China. This includes applicable regulations governing internet services, healthcare information, and cross-border medical services. You agree to submit to the jurisdiction of the courts located in the People's Republic of China for the resolution of any disputes arising from these terms or your use of our services.

8. Dispute Resolution

In the event of any dispute, controversy, or claim arising out of or relating to these Terms of Service or our services, the parties shall first attempt to resolve the matter through good-faith negotiation. If negotiation fails within 30 days, the dispute shall be submitted to arbitration in accordance with the rules of the China International Economic and Trade Arbitration Commission (CIETAC). The arbitration shall take place in Beijing, China, and the proceedings shall be conducted in Chinese or English as agreed by the parties.

9. Contact Us

If you have any questions, concerns, or feedback regarding these Terms of Service, please contact us at support@orientmediguide.com or through our website's consultation form. We aim to respond to all inquiries within 5 business days.